Privacy policy
Last Updated: September 9, 2026
At Mednova Bookstore, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.
Information We Collect
When you browse our website, place an order, or contact us, we may collect:
Full name
Phone number
Email address
Shipping/delivery address
City and postal code
Order details
Information you provide when contacting us
Website usage and device information
How We Use Your Information
We use your information to:
Process and confirm your orders
Deliver your books and products
Contact you regarding your order
Confirm Cash on Delivery orders
Provide customer support
Handle returns and refunds
Improve our website and services
Prevent fraudulent or unauthorized orders
Comply with applicable legal requirements
Cash on Delivery
For Cash on Delivery orders, we may contact you by phone or other provided contact information to confirm your order before dispatch.
Your phone number and delivery information may be shared with our delivery/courier partners when necessary to complete your delivery.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, and understand website traffic.
Sharing of Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers, including courier and delivery companies, website service providers, payment providers, and other parties where necessary to provide our services or comply with legal requirements.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
However, no online system can be guaranteed to be completely secure.
Third-Party Services
Our website may contain links or services provided by third parties. Their privacy practices may differ from ours, and we encourage you to review their privacy policies.
Your Rights
Depending on applicable law, you may request access to, correction of, or deletion of your personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact Us
Mednova Bookstore
Email: mednovabookstore@gmail.com
Phone: 03183256067
Website: www.mednovabookstore.com